Manual identification & verification workflow

The Blanco technology allows professional users to choose between automatic online identification and manual identification during the onboarding process. Previously, professional users who wanted to manually identify a customer could choose to ​“skip” the identification process. We have now introduced a ​“manual identification” button. Selecting it will automatically start a workflow for manual identification, which also includes an audit trail, statuses and comments in which the verification of the customer can be recorded.